FAQs

WHEN WILL MY ORDER SHIP?

Orders placed M-F before noon (12:00pm Eastern) should go out that same day. Orders made after that time will be processed the next business day. Other circumstances may delay your order such as holidays, school days off, or times when we are hosting an Educator Training.  

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards.

CAN I GET A REFUND OR EXCHANGE MY ORDER? 

Yes. As long as your items were purchased from ronclarkacademy.com and are in the original condition, you can return your items within 30 days of purchase.  Please email sales@ronclarkacademy.com with the information about your order and to request an exchange or refund. Mail your return to the following address:

           Ron Clark Academy Bookstore
           228 Margaret St. SE 
           Atlanta, GA 30315
           Attn: N. Chochol

CAN I ADD SOMETHING TO AN ORDER I ALREADY SUBMITTED?

No, we cannot add anything to your order once it is submitted. You will need to place a new order for the additional items.

I AM HAVING TROUBLE WITH MY ON-LINE ORDER, WHO DO I CONTACT?

Please use the Contact Us link on the home page to reach us. Or, you may email sales@ronclarkacademy.com

I DON’T SEE THE ITEM THAT I WANT LISTED ON YOUR STORE, CAN I CALL YOU AND ASK FOR IT?

If we do not have the item you are looking for then we do not have it for sale online. There may be exclusive items that are only available in person at the Ron Clark Academy. All items that we have available will be listed on the Ron Clark Academy Store website.  

DO YOU HAVE STORE HOURS OPEN TO VISITORS?

No, not at this time. Please place all orders online. For the safety of our students, visitors are not allowed on campus at the Ron Clark Academy. The Ron Clark Academy store is only available for paid attendees of the Educator Training Experience. 

IS THE RON CLARK ACADEMY A NON-PROFIT

Yes, that Ron Clark Academy is a non-profit 501(c)(3). All proceeds from the online store go to fund student scholarships. We greatly appreciate your support!